Motion Shield App

Digitise Road Incident Report Process & Driver Digital ID

Role

Brand & Product Designer

Industry

B2B2C DataTech

Duration

6 weeks

Motion Shield app in hand
Motion Shield app in hand
Motion Shield app in hand

Context

Motion Shield is a UK-based claims platform helping drivers and insurers resolve motor insurance cases in real time. I was the sole product designer responsible for defining flows, crafting interfaces, and building a design system for the drivers (users), all within 3 weeks as part of the Block Dojo incubator.

Context

Motion Shield is a UK-based claims platform helping drivers and insurers resolve motor insurance cases in real time. I was the sole product designer responsible for defining flows, crafting interfaces, and building a design system for the drivers (users), all within 3 weeks as part of the Block Dojo incubator.

a cell phone on a white block
a cell phone on a white block
a cell phone on a white block
two cell phones on a gray surface
two cell phones on a gray surface
two cell phones on a gray surface

The Problem

For drivers, car incidents are already stressful. What makes it worse is:

  • A broken or slow insurance process

  • No visibility into claim progress

  • Confusion when dealing with another party

For insurers, it’s the cost: slow processing, fraud, and low retention.

User Journey
User Journey
User Journey
User personas
User personas
User personas

The Solution

Motion Shield simplifies digital incident reporting — for both sides. Users can:

  • Instantly report accidents via the app

  • Invite the other party using a QR code (even if they don’t have the app)

  • Track real-time claim updates

  • Access virtual roadside assistance

The Solution

Motion Shield simplifies digital incident reporting — for both sides. Users can:

  • Instantly report accidents via the app

  • Invite the other party using a QR code (even if they don’t have the app)

  • Track real-time claim updates

  • Access virtual roadside assistance

User Journey with notes
User Journey with notes
User Journey with notes
 2 User persona
 2 User persona
 2 User persona

⭐️ Highlights

  • Live Claim Status: Users can track their claim step-by-step

  • QR Claim Sharing: Quickly connect with other drivers on the spot

  • Multi-car Support: Designed to handled multiple vehicles and policies

Outcome & Learnings

🚀 Launched MVP within Block Dojo Timelines

📣 Positive feedback from early testers

🔁 Handed off assets and system for dev integration

What I learned:

Designing at startup speed means working lean – prioritising clarity, trust, and usability over perfection. My work set the foundation for future integrations and investor conversations.

Other projects

Lily Lalita Digital Designer

Let’s talk projects, collaborations, or anything design!

lily.lalita.design@gmail.com

Lily Lalita Digital Designer

Let’s talk projects, collaborations, or anything design!

lily.lalita.design@gmail.com

Lily Lalita Digital Designer

Let’s talk projects, collaborations, or anything design!

lily.lalita.design@gmail.com